Leading the Way
Founded in Alabama by Bryan Gibson, Shoals Ambulance marked the beginning of the Priority Ambulance family of companies. From our initial operations in Jefferson County, we’ve steadily grown to meet the emergency medical needs of Alabama communities, including securing a partnership in 2015 to provide 9-1-1 emergency response coverage for the City of Bessemer.
Our success stems from our commitment to clinical excellence and patient care. Our skilled team of EMTs and paramedics delivers life-saving pre-hospital care daily across our service area. We equip our crews with the latest medical technology and empower them with advanced clinical protocols, ensuring they can provide the highest level of emergency medical care in any situation.
As a cornerstone of Priority Ambulance’s operations, we maintain rigorous quality standards while focusing on what matters most – the safety and comfort of our patients. Our teams undergo continuous training and education to stay at the forefront of emergency medical services, and we regularly invest in upgrading our fleet and equipment to serve our communities better.
- AL



- Jefferson
We are happy to assist if you have questions regarding your statement invoice or insurance procedures.
- Corporate: 844-597-4911 (available 24 hours)
- Local Billing: 256-415-5959
Payments can be made by mail to:
Shoals Ambulance – P.O. Box 660882, Dallas, TX 75266
Our goal is to provide safe, accountable, friendly and efficient service. We would love to hear about your experience with our crews and overall service satisfaction. We appreciate your taking the time to provide your feedback.
The Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) for treatment, transport and payment. The Health Insurance Portability and Accountability Act (HIPAA) sets data privacy and security provisions to safeguard your medical information, such as medical records and other identifiable health information. A link to our Privacy Practices is below.
Shoals Ambulance Headquarters
Bessemer, AL 35020