A History of Excellence

Puckett EMS has a rich history of serving its community, starting in 1984 when Steve Puckett founded Puckett Ambulance Service in Powder Springs, Georgia. Though Steve sold the company in 1996, his passion for serving his community persisted. By 2001, he was ready to return to his life’s work, joining forces with his former Director of Operations, Shane Garrison, to launch what would become today’s Puckett EMS.

At our core, we believe in the power of partnership. Our close collaboration with local first responders and healthcare facilities are not just a business strategy – it’s how we fulfill our promise of outstanding emergency care and customer service. This commitment to excellence earned us the prestigious Commission on Accreditation of Ambulance Services (CAAS) certification in 2011, making Puckett EMS only the fourth ambulance service in Georgia to achieve this distinction.

Today, Puckett EMS provides both emergency 9-1-1 response and non-emergency medical transport across Central and Northwest Georgia, as well as Southeast Tennessee. We’re particularly proud to serve as the trusted 9-1-1 provider for Southwest Cobb County in Georgia, along with Catoosa, Sequatchie, and Marion counties in Tennessee.

  • GA
  • TN
Service Areas:
  • Cobb
  • Catoosa
  • Douglas
  • Paulding
  • Hamilton
  • Marion
  • Sequatchie

Contact Information

Emergencies: Call 9-1-1
Administration: 678-504-1704
Dispatch SW Tennessee / NW Georgia: 423-894-1800
Dispatch Central Georgia: 770-222-1988
Jake Lonas
Vice President of Operations, Georgia
Joseph Dunn
Vice President of Operations, Tennessee
Billing

We are happy to assist if you have questions regarding your statement invoice or insurance procedures.

  • Corporate: 844-597-4911 (available 24 hours)
  • SW Tennessee / NW Georgia Local Billing: 423-872-3814
  • Central Georgia Local Billing: 678-504-8444

Payments can be made by mail to:

Puckett EMS, P.O. 650523 Dallas, TX 75265

For additional billing information, click on the Billing tab above.
Customer Survey

Our goal is to provide safe, accountable, friendly and efficient service. We would love to hear about your experience with our crews and overall service satisfaction. We appreciate your taking the time to provide your feedback.

HIPPA Privacy Policy

The Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) for treatment, transport and payment. The Health Insurance Portability and Accountability Act (HIPAA) sets data privacy and security provisions to safeguard your medical information, such as medical records and other identifiable health information. A link to our Privacy Practices is below.

Puckett EMS Headquarters

Central Georgia / Austell
3760 Tramore Pointe Pkwy
Austell, GA 30106
SW Tennessee / NW Georgia-Chattanooga
3014 Rossville Blvd
Chattanooga, TN 37407
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