People First. Personal Care. Exceptional Service.

For nearly two decades, First Call Ambulance has served as a cornerstone of medical transportation in Middle Tennessee. What began in Nashville in 2004 has evolved into a comprehensive emergency medical service provider deeply rooted in our communities.

At the heart of First Call’s operations is an exceptional team of EMTs, paramedics, dispatchers, and support personnel who bring expertise and compassion to every patient interaction. This dedication to excellence has fueled our strategic growth across Tennessee, including a milestone achievement in 2023 when we became the exclusive provider of both emergency and non-emergency ambulance services for Humphreys County.

While our reach has expanded, our commitment to putting people first remains unchanged. We foster an environment where professional growth and exceptional patient care go hand in hand, creating fulfilling career paths for our team members while delivering the highest standard of medical transportation services to our communities.

  • TN
Service Areas:
  • Bedford
  • Cheatham
  • Davidson
  • Dickson
  • Hickman
  • Houston
  • Humphreys
  • Lewis
  • Marshall
  • Maury
  • Montgomery
  • Perry
  • Robertson
  • Rutherford
  • Stewart
  • Sumner
  • Trousdale
  • Williamson
  • Wilson

Contact Information

Emergencies: Call 9-1-1
Administration: 615-921-2900
Dispatch: 615-277-0900
Sam Clark
Vice President of Operations
Billing

We are happy to assist if you have questions regarding your statement invoice or insurance procedures.

  • Corporate: 844-597-4911 (available 24 hours)
  • Local Billing: 615-922-6203

Payments can be made by mail to:

First Call Ambulance, P.O. Box 7868 Carol Stream, IL 60197-7868

For additional billing information, click on the Patients tab above.
Customer Survey

Our goal is to provide safe, accountable, friendly and efficient service. We would love to hear about your experience with our crews and overall service satisfaction. We appreciate your taking the time to provide your feedback.

HIPPA Privacy Policy

The Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) for treatment, transport and payment. The Health Insurance Portability and Accountability Act (HIPAA) sets data privacy and security provisions to safeguard your medical information, such as medical records and other identifiable health information. A link to our Privacy Practices is below.

First Call Ambulance Headquarters

Old Hickory, TN
627 Old Hickory Blvd.
Old Hickory, TN 37209
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